IT Support & Helpdesk

Everyday computer help

The laptop, the printer, the login and the mailbox, sorted quickly and in plain language, without anyone feeling foolish.

Selected work demonstrating this service.

Configured and deployed 1,000 Wi‑Fi routers, improving network accessibility and performance for clients.
Provided round‑the‑clock 24/7 infrastructure support for an IPTV/OTT streaming platform, administering ~1,000 servers plus client‑owned systems for global customers in China, the US and Germany.